Frequently asked questions


Learn about our policies and protocols

FAQ: Health Protocols

This document summarizes our venue’s communication with the general public regarding post-COVID operations.  

We expect to update this material continuously and frequently as events unfold.

We have shared this reopen plan with our medical partner, RWJBarnabas Health, to ensure a mindful plan that adheres to safety and recommendation guidelines. 

What is happening to enhance the safety and cleanliness of the venue?

    • Team Members
      • Team members are temperature tested before starting work each shift.
      • Team members are screened prior to each shift to ensure they do not currently have virus symptoms and have not been exposed to anyone who has tested positive for COVID-19.
      • We require all employees to report any illness to a supervisor; employees are encouraged to not come to work if they feel at all ill.
      • We require notification of positive COVID-19 cases in a team member’s household; in such circumstances, the employee is removed from the work schedule and not permitted on Apex premises without producing a negative COVID–19 test.
      • Apex provides Personal Protective Equipment (PPE), including masks, gloves and safety glasses, to all team members.  All team members are trained on proper use of PPE based on CDC guidelines.
      • Our team members are provided sanitizing stations, such as a wash basin with soap and/or bottle of hand sanitizer.
      • We prohibit congregating team members in break rooms or common areas and limit capacity of such areas to allow for safe social distancing.
      • Team members adhere to a more frequent cycle of side-work cleaning, involving wiping down equipment, benches, bleachers, and commonly-touched surfaces. 
    •  Food Service Areas  (Outdoor concessions, Contactless Pick Up, and Inside Dining)
      • Apex has incorporated CDC recommendations, OSHA and local Health Department standards, and industry best practices into operating guidelines for our staff to follow.
      • We have extensive cleaning and handling standards in place for our food preparation and public seating areas.
      • Our team members are continuously sanitizing chairs and tables, especially where contact occurs.
      • Kitchen areas are thoroughly cleaned with sanitizing solutions multiple times daily – before, between, and at the close of shifts.
      • When preparing food, team members are required to wash their hands more frequently, not less than once every 30 minutes.
      • Team members change food and beverage gloves frequently, not less than once every 30 minutes.
      • We are following government guidelines for food area social distancing and seating capacity.
      • Per New Jersey mandates, dining inside the building will be available under the following parameters:
        • Capacity is reduced to 25% 
        • All staff wear masks while preparing food and serving customers.
        • Tables will be spaced six (6) feet apart
        • Groups sitting together cannot exceed eight (8) people in the same party
        • Customers are required to wear masks while walking to/from tables, and at all times unless eating or drinking
    • Additional Cleaning/Safety Standards
      • Outdoor Restrooms are cleaned by team members with sanitizing solutions several times a day. We have also increased the frequency of commercial cleaning of our outdoor restrooms by our vendor. Indoor restrooms will be accessible with a reduced capacity.
      • Signage and wayfinding is positioned throughout the venue encouraging distancing, hand washing, and other safe practices.
      • We are continuously monitoring and improving our operations for the safety of our participants, spectators, and team members.
      • We are committed to communicating with coaches, event owners, participants, vendors, and other visitors regarding our guidelines, and requesting everyone work together to keep us all safer.
      • We provide hand sanitizer in high traffic areas.

What protocols can Apex Program Participants (clinics, leagues, classes) expect?

    • Outdoor fields
      • All athletes, guardians, and participants will be screened upon entry to the fields
      • All athletes will be asked to wear masks on their way to/from the fields
      • If spectators are unable to maintain social distancing of at least 6 feet, they will be asked to wear masks
    • Indoors
      • All athletes and participants, along with their guardians, will be screened, including a temperature check upon entry to the building
      • All athletes will be required to wear masks inside, except when participating in athletic activities
      •  All spectators and guardians are required to wear masks while indoors

What protocols can Apex renters expect?

    • Outdoor fields
      • All renters must submit a health plan to Apex prior to their start date, outlining screening procedures, including temperature screening for athletes and their households
      • All athletes and coaches will be asked to wear masks on their way to/from the fields
      • Athletes and coaches will be asked to stay in their cars until just prior to their scheduled time to avoid unnecessary crowding
      • All cars will be screened with COVID-related questions upon entry to the facility.
      • All spectators will be asked to wait in their cars or in the parking lot
      •  If spectators are unable to maintain social distancing of at least 6 feet, they will be asked to wear masks
    • Indoors
      • All renters must submit a health plan to Apex prior to their start date, outlining screening procedures, including temperature screening for athletes and their households
      • All athletes and participants, along with their guardians, will be screened upon entry to the building
      • All athletes will be required to wear masks inside, except when participating in athletic activities
      • All spectators will be asked to wait in their cars or in other locations throughout the building
      •  All spectators and guardians are required to wear masks while indoors

 

What protocols can Event Owners expect?

    • Outdoor fields
      • All event owners must submit a health plan to Apex upon contract signing,  outlining screening procedures, including temperature screening for all athletes and their households
      • All athletes and coaches are asked to wear masks on their way to/from the fields
      • Our fields are set up at a reduced capacity to encourage social distancing
      • Spaces for spectators will be marked and will be separated by at least 6 feet
      • All spectators will be screened, including temperature check, prior to entering field areas
    • Indoors
      • Masks are required indoors, unless participating in an activity.
      • All event owners must submit a health plan to Apex upon contract signing, outlining screening procedures, including temperature screening for athletes and their households
      • Capacity for the indoor space will be reduced per state mandates 
      • All athletes, guardians, coaches and participants, along with their guardians, will be screened upon entry to the building

What’s the Apex plan if someone attending has tested positive for COVID-19?

    • We are communicating to event owners, partner organizations, renters, team members and those who register online, that anyone who has tested positive with COVID-19 is not permitted to enter the venue until they have been released by their doctor and diagnosed as “recovered.”
    • Anyone who presents symptoms of illness, or answers screening questions upon entry in a way that gives us concern, will not be admitted to the venue, as a way of protecting every other guest at the venue, and preventing exposures and spread.

 

 

Apex Sports & Events is a Sports Facilities Management-led venue. SFM operates the SFMnetwork.com providing results-driven management solutions for sports, fitness, recreation, and event venues nationwide. Since 2014, SFM-associated venues have hosted more than 100 million guests and generated hundreds of millions of dollars in economic impact. 

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